Search

Terms & Conditions

Last updated: May 11, 2026


Introduction

By visiting, viewing or ordering from our website you agree to acknowledge and be bound by the Terms and Conditions outlined in this agreement.

This agreement outlines the trading Terms and Conditions applicable to all Fergo's Tackle World transactions, including but not limited to online, phone and email ordering. It also outlines specific terms of use applicable to all aspects of our website.

In this document,we, us, our andFergo's mean Fergo's Tackle World Pty Ltd of 3D/145 King Street, Warrawong NSW 2502.You andyour refer to registered users, customers, resellers, associates, suppliers or general public visitors to our website.

We may amend this agreement at any time by posting the updated terms on our website. Continued use of the website after any amendments constitutes your acceptance of the revised terms.


Governing Law

This agreement is governed by the laws of Australia and the applicable State or Territory of the user purchasing goods. Both parties submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia.

Nothing in these Terms and Conditions is intended to exclude, restrict or modify any rights or remedies you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)). To the extent any term is inconsistent with the Australian Consumer Law, the Australian Consumer Law prevails.


Australian Consumer Law and Consumer Guarantees

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

These statutory guarantees apply in addition to any manufacturer's warranty and cannot be excluded, restricted or modified. Where a product is covered by a manufacturer's warranty, we will assist you in making a claim under that warranty.

For information about how to make a claim under these guarantees, please see our Returns and Refunds policy or contact us using the details at the end of this document.


Intended Use

All material including but not limited to text, images, multimedia, advertisements and downloadable content is published by us and made available to worldwide audiences. If you access this website outside of Australia, you do so at your own risk and you must comply with the rules and regulations enforced by your respective jurisdiction.

The general public may view all publicly available material and may only copy it for personal, non-commercial use. You may only use our material for commercial purposes with our prior written consent.

You acknowledge that different terms and conditions may apply between local (Australian) and international customers, including in relation to pricing, shipping, taxes and consumer rights.


Intellectual Property

All content on this website, including but not limited to text, product descriptions, photographs, graphics, logos, icons, videos and software, is the property of Fergo's Tackle World Pty Ltd or its content suppliers and is protected by Australian and international copyright laws.

You must not reproduce, duplicate, copy, sell, resell, modify or exploit any content from this website without our express written permission. Unauthorised use of our intellectual property may give rise to a claim for damages and could also be a criminal offence.

Product images are used with permission from their respective manufacturers and brand owners. All brand names and trademarks belong to their respective owners.


Disclaimer and Limitation of Liability

All material on our website is provided to you "as is" and "as available". We do not warrant or guarantee the accuracy, adequacy or completeness of this material and expressly disclaim liability for errors, misleading or absent information.

To the maximum extent permitted by law (and subject to your rights under the Australian Consumer Law), we disclaim liability for any damages, including without limitation, direct, indirect, special, incidental or consequential damages, losses or expenses arising out of or in connection with:

  • Use of, or inability to use, this website

  • Any failure or performance, error, omission, interruption, or defect

  • Line or system failure or the introduction of a computer virus or other technical sabotage

Whilst we actively work to protect our website against malicious activity, we do not warrant that the website will be free from viruses or other harmful code, or that it will be fully accessible at all times.

Due to changing market conditions, we reserve the right to withdraw any product we advertise and to change prices without notice. Information on our website is believed to be accurate at the time of publishing, however we reserve the right to make corrections to prices, products and specifications without notice.

Images displayed on this website are for illustrative and informational purposes only. Actual products may differ from those depicted.


Methods of Ordering

Online

Ordering online allows customers to access real-time pricing and product information across our full range. All online orders are treated as an express intention to purchase the nominated goods at the agreed online price.

Freight charges (where applicable) are in addition to the product price unless otherwise stated. We reserve the right to correct any price that was incorrectly displayed due to a software fault, error or malicious attack.

By Phone or Email

Our customer service team is available to take orders and enquiries:

  • Hours: 9:00am to 5:00pm AEST, Monday to Friday

  • Phone (Australia): (02) 4225 7233

  • Phone (International): +61 2 4225 7233

  • Email: orders@fergostackleworld.com.au

  • Address: 3D/145 King Street, Warrawong NSW 2502

All phone or email orders are treated as an express intention to purchase the nominated goods at a previously quoted price.


Pricing

Unless otherwise specified, all prices on our website are quoted in Australian Dollars (AUD) and are inclusive of GST where applicable.

Prices are subject to change without notice. In the event of a pricing error, we reserve the right to cancel or adjust an order and notify you accordingly. You will always have the option to proceed at the corrected price or receive a full refund.


Order Process

Once payment has been accepted, your order will be processed within 24 hours and dispatched unless otherwise advised. You will be notified via email if there are any delays to your order.

Unless previously quoted, any applicable freight charges will be added to your order prior to final checkout. Please refer to our Shipping and Delivery page for full details.


Methods of Payment

For online orders we accept the following payment methods:

  • Credit cards: Visa and Mastercard

  • PayPal

  • Afterpay

  • Zip

  • Apple Pay and Google Pay

  • Shop Pay

A payment is considered complete when the full amount has been paid and funds have been cleared. We reserve the right to perform verification checks on credit card orders, and photo identification may be requested for large value orders.

For security reasons, we recommend using online payment methods such as PayPal, Afterpay or Zip for large value transactions. We reserve the right to refund a credit card transaction and request an alternative payment method for security purposes.

If goods paid for by credit card (online or over the phone) are collected in-store, identification will be required before goods are released.


Shipping and Delivery

For full details about our shipping options, delivery timeframes and costs, please refer to ourShipping and Delivery page.


Refunds, Returns and Warranties

We offer returns and refunds in accordance with our Returns and Refunds policy and your rights under the Australian Consumer Law. Your statutory consumer guarantee rights apply regardless of any additional store policy.

For full details please refer to ourReturns and Refunds page.


Price Match Policy

We endeavour to provide the best prices possible. If you find a lower price on a stocked item from an Australian-based retailer, we will do our best to match it. The following conditions apply:

  • The matched price applies to the competitor's final price, inclusive of freight, taxes and any additional charges

  • Does not apply to loss leaders, clearance, liquidation sales or eBay listings

  • The competitor must be an authorised Australian retailer of the product

  • Price matches must be claimed in-store or over the phone with proof of the competitor's price

  • We reserve the right to decline a price match at our discretion


Security

Fergo's Tackle World uses Shopify's SSL-encrypted platform, which is the current industry standard for secure internet transactions. This protects transactional information including credit card details from unauthorised access.

Our website is hosted on Shopify's servers, which benefit from enterprise-level security, reliability and performance. While we take all reasonable steps to protect your information, we cannot guarantee absolute security and accept no responsibility for loss, misuse or unauthorised access to personal information you submit to us.

For information about how we collect and handle your personal information, please refer to our Privacy Policy.


Gift Cards

Gift cards purchased from Fergo's Tackle World are subject to the following conditions:

  • Gift cards are valid for 3 years from the date of purchase

  • Gift cards cannot be exchanged for cash and have no cash value

  • Lost or stolen gift cards cannot be replaced

  • Gift cards may be used in conjunction with other offers unless otherwise stated

  • Gift card balances cannot be used to purchase other gift cards


Discount Codes and Offers

The following conditions apply to discount codes and promotional offers:

  • Discount codes and offers generally cannot be used in conjunction with one another. The best applicable discount will be applied to your order

  • If an automatic discount is applied to your cart and you would prefer a different offer, please note your preference in the order notes or contact us after purchase

  • Discount codes applied to orders containing oversized items will be taken into account when calculating any subsidised freight charge

  • We reserve the right to exclude certain products from particular discounts. Current exclusions include: all YETI items from the newsletter sign-up discount code; and any Jackson lures within a lure pack from the "Buy 4 Jackson Lures Get 1 Free Packet Of Soft Plastics" promotion, as these already include a free product

  • We reserve the right to modify or withdraw any promotional offer at any time without notice


Website Use and Acceptable Conduct

You agree not to use this website for any unlawful purpose or in any way that may damage, disable or impair the website or interfere with any other party's use of it. Prohibited activities include but are not limited to:

  • Uploading or transmitting viruses, malware or other malicious code

  • Attempting to gain unauthorised access to any part of the website or its associated systems

  • Scraping, data mining or harvesting content from the website without our express written consent

  • Using the website to engage in any fraudulent, deceptive or misleading conduct


Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our practices, services or applicable law. Updated terms will be posted on this page with a revised "Last updated" date. Your continued use of the website after any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.


Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: orders@fergostackleworld.com.au

Phone: (02) 4225 7233

Address: 3D/145 King Street, Warrawong NSW 2502, Australia

© Copyright 2026 Fergo's Tackle World Pty Ltd. All rights reserved.

 

Search